There are many other IT asset management tools available in the market which may fulfill your organization's requirements if you're looking for Lansweeper alternatives.īefore discussing the alternatives, let's learn more about Lansweeper. Though Lansweeper is a good IT asset management tool, it has many drawbacks, like it occasionally gets slowed down. With IT asset management, admins can easily keep track of all IT assets and get an overview of how they are used to make data-driven decisions. The free version offers all the features of the paid tiers (minus hosing and support).IT asset management tools are used in organizations for managing software and hardware assets. While they do offer pair tier cloud-hosting and enterprise support. Best of all, osTicket is completely free and open source.Which is very helpful if you have any questions.

Thriving community: the community behind osTicket is feature-wise.Also, since it relies on PHP it gives you flexibility to use Apache, Nginx, Lighttpd, IIS, etc. Setup is easy and it can be hosted internally or externally web hosed.

Lightweight and very reliable, osTicket uses PHP and MySQL.This is important for us because it allows for faster support times and happier end users. Feature wise osTicket has everything you need without being overly complicated or cluttered.

This aspect of simplicity is important because we don't have to train new users on how to put in service requests. It's very easy for new end users to put in a service request.

osTicket is extremely user friendly for end users and support agents.

Static Application Security Testing (SAST).

Integration Platform as a Service (iPaaS).

Lansweeper ticketing system